Author name: Jessica

Trust in government is at an all-time low, and much of that distrust stems from a lack of transparency, accessibility, and meaningful communication.

Millennials and Gen Z expect seamless, personalized digital experiences—including from local government websites. With 44% of the U.S. population shaping civic engagement, municipalities must modernize their platforms to be intuitive, mobile-friendly, and transparent while ensuring ADA compliance and data security. Learn how personalization can enhance accessibility, efficiency, and trust in local governance.